How will you deliver my order?

Your order will be delivered to you through a  Registered Courier Service at the address you have mentioned as ship to address in your order. In case of Cash On Delivery order, the courier will collect the money in cash from you when he delivers the order.

How long will my order take to arrive?

Your order will usually reach your doorstep between 2 to 5 working days from the date of order. However the delivery can take up to 10 working days during busy holiday season or our mega sales events.

How much do you charge for shipping?

Orders above Rs.1,499 ship free of charge.

For orders below Rs.1,499 we charge a fix rate of Rs.200 per order. 

Our system automatically calculates the correct shipping charge when you place your order.

Can I open Cash on Delivery Package without making the payment to the Courier first?

No. You cant open the package without making the payment to the courier. We sell everything with a 30 Days No Questions Asked Money Back Guarantee. If you do not like anything, please return it and we will give you a refund (less the shipping charges) or an exchange voucher.

Do you offer international deliveries?

No, we do not offer international deliveries and shipments as of now.

What if our helplines are not working?

When all our customer service lines are busy or not working we have an extra line just in case of emergency please dial 0303-5551388

What is your return and exchange policy?

Please return goods with a copy of the invoice and mention the reason for returning the items.

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. 

Exchange Voucher of the item’s invoice value will be given to the customer asking for an exchange.

Delivery Charges will not be refunded.